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Ryanair has responded with a cheeky social-media edit after a passenger complained that seat 11A on one of its planes has no window. The exchange has highlighted a little-known quirk of many Ryanair Boeing 737-800 cabins and prompted mixed reactions online.
What’s unusual about seats 11A and 11F
On most of Ryanair’s Boeing 737-800 aircraft the seats labelled 11A and 11F sit where a window would normally be, yet passengers sometimes find only a blanked-off wall or a very restricted view. Airlines say this layout results from the position of the cabin air-conditioning and other internal equipment.
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Because the seats occupy a typical window row but lack a clear view, travellers frequently describe them as “windowless”.
Passenger complaint and an unusually direct reply
A passenger who booked 11A posted a short TikTok showing himself pointing to the missing window, with on-screen text reading: “POV why didn’t Ryanair warn me about seat 11A.”
Ryanair answered by editing the clip and adding a playful video of one of its aircraft with exaggerated cartoon eyes. A voiceover in the airline’s clip said simply: “We did.” The footage then cycled through booking screenshots that include the note “This seat has no window”, accompanied by a narration telling passengers to “Take a nap.” The airline captioned its reply: “entertain yourself idk [I don’t know]”.
Online reaction
Responses to the exchange were varied. Some users treated the episode as part of the low-fare experience, with one recalling: “One time I flew from Edinburgh to Dublin on Ryanair for $12 (£9). They could have no windows on the entire plane for that price.”
Others praised the airline’s tone. Comments included: “Ryanair is getting sassy. I love it,” and “I kind of like a bit of sassiness from Ryanair.” One user added they would be content in the seat, writing: “I’d happily sit there I’m not keen on the window.”
Why it matters for travellers
Seat maps provided at booking can show when a seat is marked as having no window, but passengers who choose seats without checking details risk a surprise at boarding. For budget-minded flyers, the trade-off between price and seating comfort remains a familiar calculation.
Ryanair in brief
Founded in 1985 by Christopher Ryan and Tony Ryan, the Irish low-cost carrier is headquartered in Swords, County Dublin.
Ryanair operates around 3,500 short‑haul flights daily and serves roughly 230 airports across more than 40 countries, including routes to Türkiye, Jordan and Morocco. By several measures — annual international passengers carried, fleet size and number of flights — it is the largest airline in the world. It is the second-largest by market capitalisation after Delta Air Lines.
The airline has a fleet of 613 planes, including 26 leased aircraft. Approximately 95% of Ryanair’s aircraft are single-aisle Boeing 737 models; the 737-8-200 was designed by Boeing for Ryanair to increase capacity while keeping costs lower per passenger.
